We provide a variety of options to assist patients who need financial assistance. Interested in a payment plan? Just call our representatives to get started. There are no fees or interest charges for this program. For IntelliGEN Myeloid® or OmniSeq® testing assistance, please call the LabCorp Genetic Specialty Billing team at 888-210-9264.
Oncology Patient Access Form for OmniSeq and IntelliGEN Myeloid
For all other patient billing inquiries, please contact billing customer service at 800-845-6167. Additional assistance plans are listed below.
Financial hardship program
This program is for patients that do not receive charity care through their local hospital or those who do not qualify for the Indigent Patient Program. If a patient is in need of reduced fees due to financial hardship the patient should call billing customer service upon receipt of the first bill. The customer service representative will send the patient an application for the financial hardship program and request a copy of the patient’s income tax returns (1040 form) or disability benefit summary and a letter requesting the assistance. The patient’s family size and income will be compared to the federal poverty income guidelines to determine an appropriate discount.